Return and Refund Policy
At OnlineWeld, we want you to be completely satisfied with your purchase. If you’re not entirely happy with your order, we’re here to help. Please review our return and refund policy below:
Returns and Exchanges:
We accept returns for exchange or refund within 30 days of the original purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. Additionally, it must be in the original packaging.
Free Returns for Incorrect or Faulty Items:
In the unfortunate event that you receive an incorrect or faulty item, we offer free returns. Please contact us at [email protected] within 30 days of purchase to initiate the return process. We’ll provide instructions on returning the item and arrange for a replacement or refund as applicable.
Sale Items:
Please note that sale items are not eligible for return for a refund or credit. All sale item purchases are final.
How to Initiate a Return:
To lodge a return request, please email us at [email protected]. Include your order details and reason for return, and our customer support team will assist you promptly.
If you have any questions or concerns about our return and refund policy, feel free to reach out to us. Your satisfaction is our top priority.
Thank you for choosing OnlineWeld.
